Terms Of Service

Payment Methods Accepted

We accept payments using the following credit cards: Visa, MasterCard, Discover, JCB, Diners Club and American Express. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.

Discount Codes

From time to time we offer discount codes to our customers. If you have made a purchase before, it is possible for you to receive more than one discount or promotional code. However, it is not possible to use more than one discount codes at the same time in one order. 

NOTE: Discount codes can only be applied on purchases made online through Wired Cat's website and not for orders made over the phone. 

Shipping Disclaimer

We use the United States Postal Service to ship items out and provide you with a tracking number so you can track your order and know when to expect your package. Once your shipment has left our facility, you assume full responsibility for your package. 

Wired Cat will not be able to refund, reimburse or resend items that are lost or stolen, when sent to an unsecure postal address or incorrect address.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. 

Order Delays

Since our products are made to order, large volumes of orders may cause some delay in the shipment of items. You will always be notified if any such delay is foreseen. Rest assured that our production team always strives to complete orders on time. 

Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Privacy

Please review our Privacy Statement

Returns

Please review our Returns and Exchange Policy

Personalized Products

We do not offer exchanges or refunds on Personalized products. When placing your order you are clarifying size and personalized text/s.

If you realize you have made a mistake please contact us straight away. If your order has not gone to print we will make changes.